Refunds and cancelling

Cancel in one click. Get a full refund within 14 days of any payment.

Cancelling

Every receipt and renewal email from Paddle contains a cancel link. One click and one confirmation cancels the plan.
Lost the email? Open Manage subscription and sign in with the email you bought with. Paddle sends you a sign-in link. There you can cancel, update your payment method and download invoices.
Cancelling takes effect at the end of the period you have paid for. You keep the licence until then.
To cancel with immediate effect, email astra@attentionform.com. You may tell us why. The licence then ends on the day we cancel it, and the verify page shows it as cancelled from that day. Unused time is not refunded; see Refunds below.
A yearly or multi-year licence keeps the version available on its start date and every version released during its term after it ends. A monthly licence ends when payments stop.
We email you before a yearly renewal. Paddle sends the reminders its rules require.

Full refund within 14 days of any payment, including a renewal. No deduction. Tax is returned to you in full.
To ask, email astra@attentionform.com with your invoice number. We approve a request that meets the rule above, and Paddle sends the money back to the payment method you used.
A refund ends the licence that the refunded payment paid for, from the date of the refund.
Paddle may take a few days to show the refund on your statement.
After 14 days, write to us anyway. We look at each case and decide in good faith.

Paddle is the seller of record and issues your invoice. For billing questions you can also contact Paddle through the link in your receipt.

Last updated 9 November 2026. Questions: astra@attentionform.com.